North Somerset Intensive Team

What is the Intensive Team?

If you experience a severe mental health crisis, the team can provide care and support at home. Before the Intensive Team was available, this type of crisis would usually have resulted in a hospital admission.

Who are we?

We are a team of mental health workers with a broad range of skills and experience.

What do we do?

Our aim is to work closely and effectively with you and anyone caring for you.

We will:

Work out possible reasons for your difficulties

Find the best ways to recover and stay well
Agree the frequency of contact with you and family/carers and change this in response to individual need and urgent concerns
Remain hopeful that change can happen for you and your family

What happens when someone is referred to us?

A senior member of clinical staff will contact you on the day to discuss your situation. We may arrange to visit you, or we may refer you to another service, or we may refer you back to your GP.

What do we offer?

Support to help you stay safe
Help to recognise possible early signs of distress, and to find ways of dealing with these Practical support to help you to develop ways of coping, such as anxiety management and relaxation
Advice about medication
Support to help you feel less isolated and to get involved in activities and groups of your choice
Practical help with daily living such as help with benefits, housing, budgeting, shopping, and childcare advice
If you are admitted to hospital and it is indicated, we will support you in getting home as soon as possible
Support and information for carers and families on aspects of mental health treatments and local support networks

How long do we provide support?

Our service is short term, often between four and six weeks.

Your Named worker is: ………………………………………………

Your Co-worker is: ….……………………………………………

Advocacy

If you, or the person you care for needs someone to speak up for you and your rights, or to help you to speak for yourself, you can contact:

1 in 4 people

Email: admin@1in4people.org.uk

Telphone: 01934 622292

How can I contact the Intensive Team?

You can contact us on this number 365 days of the year and 24 hours a day: 01934 836497

Occasionally, you may get the answer phone. This is listened to regularly, so please leave a message.

Outside of normal office hours (Mon-Fri 9am- 5pm), your phone call will be answered by our trained switchboard message takers. They will ask you to leave your name and phone number.

Please say you would like to speak to the North Somerset Intensive Team. Wewill then call you back as quickly as possible.

Urgent /emergency number

If your call is urgent, a member of staff can be contacted immediately on this number: 01934 836497

In case of medical emergencies, dial 999.