Complex Intervention and Treatment Team - Bath & North East Somerset

Who are CITT?

The Complex Intervention and Treatment Team (CITT) is a health and social care team who provide specialist treatment for people with severe and enduring mental health difficulties, and those with dementia. The team consists of doctors, nurses, social workers, occupational therapists and Mental Health support workers.

The team usually work with people over the age of 65; but will work with anyone whose needs are best met by our service.

The team can refer to specialist psychologists, occupational therapists and physiotherapists.

How do people access the service?

Referrals come from GPs, community services and local general hospitals via the Primary Care Liaison Team (PCLS).

PCLS Telephone: 01225 371480

What will happen next?

Your mental health and social support needs will be assessed.

What service does the team offer?

A care plan will be created with the service user and/or carer to help meet the needs identified and to ensure the best quality of life. This plan may include:

Checking the service user’s mental health and reviewing how well the care plan is working;
Signposting service users or carers who are paying for their care to appropriate services;
Buying care from the local authority such as care and support at home; or if needed, residential and nursing care, day care, respite care (or via a personal budget direct payment);
Organising admission to hospital if needed;
Providing support and information for carers and families.

Who does the team work with?

GPs
Community services
Local general hospitals
Psychiatric hospitals

How we work

We aim to improve quality of life for both service users and carers by:

Offering person centred ‘holistic’ assessments (which take account of the whole person, not just the symptoms of their illness:
Increasing and maintaining people’s independence and respecting their lifestyle choices;
Promoting the service user’s safety and well-being;
Providing flexible and creative care plans which meet individual needs;
Working in partnership with the local community to achieve positive outcomes.

The team have close links with:

Research Institute for the Care of Older People (RICE)
Voluntary Agencies
Third Sector providers

Advocacy

If you, or the person you care for needs someone to speak up for you and your rights, or to help you to speak for yourself, contact:

Tel: 0300 456 2370

Email: imca@pohwer.net

Useful apps, numbers & websites

DistrACT (App) Self Harm and Suicide Support
Stay Alive (App) Suicide Support
Self-help App for the Mind SAM (App) Support with feelings of Anxiety
Calm Harm (App) Help to manage the urge to self-harm
Bristol Mindline 08088080330 Wednesday-Sunday from 7pm to 11pm
Samaritans Freephone 116123
Shout Text: 85258 24/7 text service for anyone in crisis anytime, anywhere
Hope Project 01174288930 Help for men aged 30-64 when life is overwhelming
Next Link 08004700280 Domestic Abuse Support
Developing Health and Independence (DHI) 08000733011 Help for anyone who is struggling with drugs or alcohol
www.changesbristol.org.uk Help with any kind of mental distress
www.hearing-voices.org Peer Support for people who experience hearing voices
www.mind.org.uk A to Z of mental health
www.moodgym.com.au Help for low mood/anxiety
www.nopanic.org.uk Support with anxiety and panic attacks
www.nhs.uk/mental-health/self-help Self-help guides, tools and activities