How you can get involved

We are looking for people with lived experience of our mental health services to work with us to improve our services. We call this ‘involvement’. You can get involved in many ways such as:

  • Reviewing services and providing feedback
  • Staff training and induction
  • Recruiting new staff
  • Taking part in groups or meetings
  • Coming to Trust conferences and events
  • Projects and tasks, such as reviewing literature and helping organise events
  • Giving Mental health awareness talks
  • Mentoring and supporting other service users (peer mentoring)
  • Fundraising activities

Who can be involved?

Service users and former service users, carers and former carers can all be involved.

All experience and feedback is important to us.

We will treat everybody as an individual, whatever their background.  Individual needs and abilities will not be used as a reason to stop you from being involved.

Some roles may need further checks.

How do I get involved?

Contact your Local Involvement Coordinator (LIC) to discuss ways  you can become involved.
If you are unsure who to contact, please email:  awp.involvementadmin@nhs.net

Service user and carer involvement team.PNG

LIC Info 2.PNG

 

What are the benefits of involvement?

 

  • Having your views and experiences listened to so that they can be considered and acted on.
  • Helping improve and shape your local mental health services.
  • Helping to make sure other service users and carers receive the best care possible.
  • Having the chance to use and share your personal skills and experience.
  • Meet new people.
  • Connect with your local communities.
  • Raise your self-esteem and confidence.
  • Develop new skills.
  • Develop your CV.
  • The chance to make a ‘real difference’!

For more information for patients and carers

Visit https://www.awp.nhs.uk/patients-and-carers

BSL Video Relay

https://connect.interpreterslive.co.uk/vrs?ilc=AvonWiltshireMHT and ask for our number; or for switchboard 01225 731731 to connect you.

PALS

To make a comment, raise a concern or make a complaint, please contact the Trust’s Patient Advice and Liaison Service (PALS)

Tel: 01225 362 900

Freephone: 0800 073 1778

Email:  awp.pals@nhs.net.

Other languages and formats

For information in another language or format (such as large print, audio Easy Read), please email:  awp.ais@nhs.net.

Lead: Head of Patient Experience

Leaflet code: 013 AWP

Last reviewed: July 2023
Next review due: July 2026