This trust will soon be carrying out a survey to understand what you think about your care.

This is a national survey and last year we heard the views of nearly 15,000 people. The results are crucial to improving the quality of care and people’s mental health care experiences.

If you wish to speak to someone about the survey please email: awp.pals@nhs.net

Participation is voluntary and all answers are confidential.

If you do not wish to take part, it will not affect the care you receive from the NHS. You can decide not to take part, or if you do not want to answer some of the questions, you can do so without giving a reason.

If you do not wish to take part, or for your details to be shared with researchers so you can be sent a questionnaire, or if you have any questions then please let us know by the end of June using the contact details below.

  • You can call us by phone on 01225 362900 or Freephone 0800 073 1778 .
  • You can email us: awp.pals@nhs.net
  • You can write to us: Avon and Wiltshire Mental Health Partnership NHS Trust, Bath NHS House, Newbridge Hill, Bath, BA1 3QE

The survey is being carried out by researchers from the Care Quality Commission and the Survey Coordination centre at Picker.

The results will be published on CQC’s website in spring 2025.


To see results from previous surveys, please go to: http://www.cqc.org.uk/cmhsurvey
 

Your personal data will be held securely and will be treated in strict confidence in accordance with the General Data Protection Regulation. Your personal data is not used for any other purpose and is deleted once the survey process is complete. Your answers to the survey are not linked to your name or full address, but researchers analysing the results will use your postcode to undertake geographical analysis of overall results.