If you are experiencing something that makes you feel unsafe, distressed, or worried about your mental health urgent help is available.
If you need urgent help with your mental health dial 111 and select the mental health option (option 2). 111 will tell you the right place to get help. You may be able to speak to a trained mental health professional over the phone.
If you’re deaf or have hearing loss, please use the following links to be connected to local crisis service:
NHS 111 Text relay - Call 18001 111 using the Relay UK app or a textphone. Find out how to use the Relay UK app or a textphone on the Relay UK website
NHS 111 BSL Video Relay - signvideo.co.uk/nhs111
If you aren't able to make the call yourself, then anyone can call on your behalf — for example a friend, carer, loved one or even your GP. You can also access NHS 111 online via 111.nhs.uk.
If you live in Bath and North East Somerset, Swindon and Wiltshire you can also call our 24-hour helpline on 0800 953 1919.
Useful Resources and Helplines
These services offer confidential advice from trained volunteers. You can talk about anything that's troubling you, no matter how difficult:
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Samaritans: Call 116 123 or email jo
@samaritans.org.uk . -
Shout: Text "SHOUT" to 85258 to contact the Shout Crisis Text Line.
Children and young people
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Papyrus (HOPELINE UK): If you're under the age of 35 and experiencing thoughts of suicide call 0800 068 41 41 or text 07860 039967.
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Childline: If you're under 19 you can call 0800 1111 (the number will not appear on your phone bill).
If you, or someone you are with, is at immediate risk of harm, call 999.
If you’re deaf or have hearing loss, call 999 via 999 BSL Video Relay Service (VRS) or download the '999 BSL' app to your phone to access a BSL video interpreter to contact any 999 service.
If you already receive specialist mental health services, you can also make an appointment to speak with your regular clinician / care co-ordinator / keyworker. If you have a Care Plan, it will have a list of names and numbers to contact in an emergency. Ask for the person on duty or your care co-ordinator, as indicated in your care plan.
