North Somerset

We offer services to all the adults caring for young people from birth to 18 years who are in care. This might include social workers, teachers and foster carers. We also offer some services and support to the children and young people themselves.  Our support covers children and young people with a social worker in North Somerset. 

We will always consider referrals no matter where a young person lives. We ‘triage’ referrals which means that we decide if and how we can help someone who has been referred to us. 

North Somerset 

The Barn Great Western Road  Clevedon  BS21 6HB Phone: 0300 125 6700

Drove Road Weston-super-Mare BS23 3NT Phone: 0300 125 6700 

Adults – what to expect

• We invite adults to a first assessment appointment to think about their young person. This lasts between 60 and 90 minutes.
• Any other adults who are important in the young person’s life are welcome to join.
• One of our clinicians will meet with you to discuss the important events in your young person’s life. This will help adults to understand the impact these have had on the young person.
• From this shared understanding, we develop a care plan which will be sent out following the appointment.
• After this, we might hold regular meetings with the adults.
• We offer a range of training courses to the adults who work with and care for the young person.

Young people – what to expect

• We would love to know what is important to you, so we will invite you to your own first assessment appointment where you can tell us at your own pace. You do not have to come along – it is always your choice.
• If we have agreed that we might be the best people to support you, we will discuss this with you and record it in your care plan. We will then offer you more sessions. You can either be in these on your own or choose an adult involved in your life to be there with you. 
• In these sessions, we will listen to you. You might want to talk about what’s happened to you, but you can choose not to.
• From the sessions, we aim to help you understand the story of who you are, what has happened to you, and give you the best skills to reach where you want to be.

Where you will have your appointment

Your appointments can take place at different locations, including: 

• one of our main bases.
• online in a secure video call using free and easy-to-use software. 
• in your school.
• at your home.

We consider referrals from anyone, including young people. If you’re a young person wanting to refer yourself please call us on 0300 125 6700 

Off The Record (OTR) – We work in partnership with OTR, a mental health and social movement. 

​​​​​​​Beacon House – this charity for young people has lots of useful resources and information on their website.