The Quality Account formally reports on the quality of our services across the key areas of safety, effectiveness and patient experience. It includes sections on:
- how we have performed against our nationally set targets and quality standards.
- how we have performed against a set of measures that follows the service user care pathway.
- our planned quality improvements for the coming year and how we will report and monitor these improvements.
- comments and assurances received from external organisations.
Our Quality Account reflects input from various stakeholders, including patients and service users, carers and clinicians.
We continually seek feedback from everyone who reads the document to find out which areas are of most interest and value, the aspects where more information would be helpful, and suggestions on any areas not covered.
A Quality Account is published by AWP every year at the end of June. The Quality Account helps us improve how we report to the public on the quality of services we provide.
You can visit our Quality Account below: